How to Fix Orbi Satellite Not Connecting?
One of the most common problems encountered by Orbi users is the satellite failing to connect. Users frequently report that the Orbi satellite not connecting to the main router. As a result, we will understand why this problem appears on your device and fix it. You must fix it to make the most of the Orbi mesh WiFi system.
Orbi router is one of the most well-known mesh WiFi routers. These routers are known for their wireless capabilities and features. Although Orbi WiFi systems are built to last, problems do arise from time to time. For instance, the Orbi satellites not connected to the router issue.
If you are facing the Orbi satellites not connecting to router issue, we’ve got you. We have made this post to help users with the issue. In this post, we’ll explain why you’re seeing the Orbi satellite isn’t connected. This post will discuss the reasons for the issue. Then we’ll walk you through the troubleshooting methods.
Why is Orbi Satellite Not Connecting to Router?
It is critical that you identify the root cause of the Orbi satellite not connecting problem in the first place. Once you’ve determined the source of the problem, you may proceed with the troubleshooting process with ease. Some common causes for the issue are as follows:
- The Orbi satellite is not in sync with the router.
- Orbi satellite is not inside the Orbi router’s range.
- The Orbi router is powered off
- Orbi router’s firmware is outdated
- Satellite placement errors
- Other wireless devices’ interference
These are some common factors responsible for the Orbi satellite not connecting to router. Further, we will cover the troubleshooting methods you can use to fix the issue.
Troubleshooting Orbi Satellite Not Connected to the Router
Once you know the reasons behind the issue, you can simply fix the issue. There are several methods you can use to resolve the Orbi satellite not connecting problem. You must eliminate it quickly to make the most of the router. Some effective troubleshooting methods are as follows:
Check the Power Source
The Orbi router and satellites require a stable power source to work properly. If the satellites and the router aren’t powered on, they will have trouble connecting. Thus, ensure to plug the Orbi router and satellites into a proper power supply. If the current electrical outlet of the Orbi isn’t working, you must plug it into another socket. This should fix the Orbi satellites not connected to the router issue.
Restart the Satellite
You can also try restarting the satellites and router to fix the issues. The restart will fix any minor flaws and glitch within the devices. To restart the devices, power them off and unplug them from the power source. After a few minutes, you can power the devices back on. This should fix the Orbi satellites not connecting issue.
Inspect the Orbi Satellite Configurations
Check the configuration of the Orbi router and satellites and ensure you have correctly set them up. You can set up the Orbi satellites correctly from the user interface. Through the app, you can log in and set up the Orbi satellites properly.
Check the Satellite Location
Another cause of the problem is the distance between the router and the satellites. As a result, you must ensure that the router and satellites are not too far apart. The satellites will have difficulty detecting the connection due to the great distance. For a more seamless connection, position the Orbi satellites closer to the router. This should fix the Orbi satellite not connecting issue.
Re-Sync the Router and Satellite
Check if the Orbi satellite and the router are correctly synced. This issue can also arise when you have not synced the satellites to the router. Thus, you need to ensure to sync the satellites to the router accurately. You can try resyncing the satellites to the router. Now, the Orbi satellite not connecting to router issue should be gone.
Upgrade the Orbi Firmware
To resolve the issues, you must also update the Orbi router firmware. Updating the firmware is critical since it removes flaws and issues from the router. First, use the Orbi app on your smartphone and log in to your account. Now, launch the app and navigate to settings, then router settings.
Hereon, select Check for Updates at the bottom of the page. Select the upgrade Firmware option if it appears and wait for the upgrade to complete. This should fix the Orbi satellite not connecting issue.
Reset the Orbi Devices
If none of these methods are working, you must reset the Orbi router. The reset will definitely fix the satellite not connected issue. First, locate the reset button on the router. Now, press the reset button and hold it. After some time, the power LED will turn amber and you can release the reset button. The reset is successful and all the factory default settings are back.
Check Router & Satellite Hardware Damage
Check router and satellites for any hardware damage. Sometimes, due to hardware damage, the router and satellites stop working. In this case, you need to replace the devices or repair them. If the damage is repairable, you can fix the router and satellite. Otherwise, you must replace them. This should fix the Orbi satellite not connected issue.
These are the efficient technique you can use to fix the Orbi satellites not connecting to the router issue. Now, the satellites should be connected to the router correctly.
How to Check the Orbi Satellite is Connected?
When the Orbi satellite has a proper connection with the router, you will see a blue light. The blue light on the satellites indicates a stable connection. If you see an amber light on the satellite, it means the connection is fair.
Can I Connect Orbi Satellite to Orbi Router Using a Network Cable?
Yes, you can use an Ethernet cable to connect the Orbi satellites to the Orbi router. Using an Ethernet cable, you can form a connection between the satellite and the router. You can form a stable connection using an Ethernet cable.
Conclusion
We hope you understood the reasons behind the Orbi satellite not connecting to router issue. You can use the above-mentioned troubleshooting methods for the issue. If there’s anything else you require assistance with, you can get in touch with our team.