How to Fix Orbi Router Purple Light?

If you see Orbi purple light on your router, it means that the internet connection is causing issues on your WiFi network. The purple light on Orbi router also indicates that your device is unable to establish a connection with the internet. So when you see the purple light on the router, you must start exploring the causes of this problem. In most scenarios, the modem is culpable.

The purple Orbi light does not generally show up on your device, but when it does, most users panic and fail to maintain their calm. Most old age users frighten when they see that the light is purple. It is very obvious as this device comes with a high-end premium.

Therefore, we have created this page for all Orbi users who are struggling to fix the Orbi router purple light. We have put down a few sections that will teach you everything about this problem. Firstly, you will learn about the possible causes of the issue and after that, you will walk through the instructions for troubleshooting.

What Does Purple Light Mean on Orbi?

Depending on the state of your network at any given time, the LED light on your Orbi router will change color. The source of the purple light is something you need to be aware of. Does the router or the satellites have a problem? A solid purple light on Orbi router indicates that it cannot establish an internet connection. If the Orbi light is purple on your satellite is on, it cannot sync with the router.

Why is the Orbi Router Purple light blinking?

If you see the Orbi purple light on your router, there could be several reasons for it to show up. Here are all the major yet potential causes of purple light on the router:

Router is not receiving an IP address from the modem or service provider.
The service provider’s end of the service is interrupted.
The router is unable to access the internet.
The main router and the Orbi satellite cannot sync.
Outdated firmware is the cause of the purple Orbi light.
Unsuitable setup

Eliminating Purple Light on Orbi

The Orbi router purple light issue can be fixed with great ease. All you have to do is, follow a few Orbi purple light troubleshooting instructions listed below. We’re sure that you will come out of this trouble by the end of this section. Follow the steps below:

1. Restart the Device

The first method you may use to fix the Orbi router purple light/Orbi purple light issue is to restart the Orbi device. Restart the Orbi router to accomplish this, then check to see if the issue has been repaired. If not, restart the modem, router, and satellite, as well as all Orbi devices. Check to see if the purple Orbi problem has been fixed after that.

2. Inspect the Cables

You might have spotted the purple Orbi light if you or someone else changed some cables during cleaning. Because doing so could result in the cables being damaged or loosened. So, proceed to inspect the cables for damage and make sure the wires are properly plugged into the ports on both ends.

3. Re-Sync Orbi Router and Satellite

A purple Orbi LED appears when the Orbi router and satellite are out of sync. To fix the issue in this situation, try syncing the router and satellite once more. Following are the steps:

Make sure the satellite is turned On.
Push the Sync button behind the router, then the Sync button behind the satellite, all within 120 seconds.
If the Orbi router purple light/Orbi satellite purple light problem still persists, wait until the process is finished.

4. Update Orbi Firmware

Ensure that the firmware on your router is updated if you are still seeing the purple Orbi light indicator. You must log in to the Orbi router and proceed with the upgrade in order to do that. To upgrade the device, adhere to these steps:

Access your Orbi router by logging in at orbilogin.net.
Your router’s admin page will be displayed after you navigate there.
Select Administration after choosing Advance.
Click Online Update after that, then click Firmware Update.
Finally, update the firmware on your Orbi router by following the on-screen instructions.
If you still see the Orbi purple light issue showing up on your router, go to the next step.

5. Factory Reset the Orbi Devices

If your device’s Orbi purple light problem persists, you might try to restore your router’s factory default settings. To restore your smartphone to its factory settings, follow these steps:

Make sure the Orbi router is turned On first.
Find the reset button on the main router after that.
The Orbi reset button must be pressed and held for at least 10 seconds.
After that, let go of the button and wait a short while.
The router will then be reset, returning your device to its default settings.

Finally, the Orbi router purple light issue will be fixed.

FAQs

How to Check the Purple Orbi Light is Fixed?

Once you are done with the Orbi purple light troubleshooting process, you can confirm the same through the LED lights. If the LED light is normal and not purple, it means the purple Orbi light issue is fixed.

How to Re-Sync the Orbi Devices?

To re-sync your Orbi router with the satellite, make sure you follow the steps below:

Firstly, ensure the satellite is turned On.
After that, push the Sync button behind the router, then the Sync button behind the satellite, all within 120 seconds.
If the Orbi router purple light/Orbi satellite purple light problem still persists, wait until the process is finished.

What LEDs Should be on My Orbi?

You should see the solid blue light on your Orbi router as it indicates that the connection of your router with the Orbi satellite is good.

Conclusion

This post was all about the purple Orbi light issue that most users tend to face. Orbi WiFi system is a high-end product and even does justice to its premium. However, being a smart home product, it is also vulnerable to issues that may occur anytime. We suggest that you always go through the examination process in order to identify the root cause of the Orbi purple light problem.

We hope you liked this post and that it helped you fix the purple light on Orbi router. For more assistance or help, please feel free to talk to our technical team.